Privacy Delivery Man Platform

PRIVACY POLICY FOR DELIVERY MAN PLATFORM

Welcome to the Krob Mok Kalip Delivery Man Platform. This Privacy Policy outlines how we collect, use, and protect your data when you use our platform as a delivery driver. By using the platform, you agree to the collection and use of your data in accordance with this policy.

1. Data Collection

We collect personal information and platform usage data necessary to manage your activities as a delivery driver efficiently:

• Personal Information: Name, contact details (phone number, email), delivery location, profile picture, and driver ID​​.

• Location Data: The platform uses Real-Time GPS Location to track your delivery route and ensure efficient order delivery. Location data is collected when you start and complete a delivery​​.

• Device Information: We may collect information about your device, such as IP address, device type, operating system, and other system settings, during interactions with the platform​.

• Activity Data: This includes order history, acceptance or rejection of delivery assignments, time stamps (start, delivery, and completion of orders), and communication with customers or the admin team​​.

2. Data Usage

The data collected is used for the following purposes:

• Order Management: Your personal and location data are used to assign and track delivery orders in real time. It helps ensure the accurate delivery of orders and the timely completion of assigned tasks​​.

• Performance Monitoring: We analyze delivery data (e.g., completed orders, delivery times) to assess your performance, improve the platform, and ensure customer satisfaction​.

• Communication: The platform uses your contact details and chat feature to communicate with customers, vendors, and the admin team regarding order updates and delivery status​​.

• Payment and Commission Calculation: Your activity and delivery data are used to calculate delivery fees, commissions, and payouts​.

3. Data Sharing

Your data is not shared with external parties except under the following circumstances:

• With Customers and Vendors: Your contact information and location data may be shared with customers and vendors to facilitate deliveries, provide updates on delivery status, and support navigation​.

• With Admin Team: The platform’s admin team has access to your data for assigning orders, tracking performance, and managing disputes​.

• Legal Requirements: We may disclose your data if required by law or to comply with legal processes​.

• Business Partnerships and Synchronization: In cases where Krob Mok Kalip has signed a Memorandum of Understanding (MOU) or synchronization agreement with third-party platforms to enhance business operations, expand services, or create new opportunities for delivery personnel, your data may be shared with those platforms. This will always be done with the necessary protections in place to ensure the security of your information and to comply with privacy laws. You will be notified of any such agreements and the specific data shared​​.

4. Data Control and Access

• Access to Data: You can access your profile information (name, contact details, order history) through the Driver Mobile App. However, changes to sensitive data like your profile information require approval from the admin team​.

• Active and In-Active: Delivery man can get with assigning order from admin if delivery man doesn't disable status "Active", if "In-Active" status should not assigning to delivery anymore.

5. Security Measures

We implement various security measures to protect your data:

• Encryption: All communications and data exchanges between the app and the server are encrypted to ensure data privacy​.

• Restricted Access: Only authorized personnel within Krob Mok Kalip have access to your data for specific operational needs, such as order management, performance monitoring, and payment processing​​, collecting payment from delivery.

6. Your Rights

As a delivery driver, you have the following rights regarding your data:

• Right to Access: You can view and request a copy of your personal data stored on the platform.

• Right to Correction: You can request corrections to any inaccurate personal information. However, updates to sensitive data (e.g., profile photo, contact details) must be approved by the admin team​​.

• Right to Deletion: You may request the deletion of your personal data if you choose to stop using the platform, provided the data is not required for ongoing operational or legal purposes​​.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be communicated through the platform, and you are encouraged to review this policy regularly.